FAQ's

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Problem With an Order

Returns and Refunds

Where's My Stuff?

Manage Your Account Information

Cancel Items or Orders

 

If none of these relate to your questions feel free to e-mail us at info@shop-inter.com or use or contact form by click here.

Problem With an Order:

 

We apologize for any errors with your order. You can contact us at info@shop-inter.com. Please include details about the problem with your order i.e. (missing item, broken item, wrong item) . We strive with quality in our service and will attempt to respond to all inquiries within 2 business days. Top

 

Returns and Refunds:

 

For fastest response with returns please contact us at info@shop-inter.com, we will walk you through the process for returns. Top

 

Where's My Stuff?:

 

We ship the majority of the items from different warehouse across the United States, due to inclement weather or parcel service delays we ask that you wait 5-7 business days. If it has been 5-7 business day from email confirming shipment please e-mail us at info@shop-inter.com so that we can help track your item, or send out a new product or refund you for your purchase. Top

 

Manage Your Account Information:

 

To edit your account please click on My Account. If your having issues with your account or are having difficulties please email webmaster@shop-inter.com and include your issue in the subject. We will respond within 2 business days.
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Cancel Items or Orders:

 

If your order has shipped please wait for it to arrive and contact us regarding a return, make sure to " not open "package. If order has not shipped navigate to your account and review orders, delete from there. For any issues please e-mail us at info@shop-inter.com. Top